As mentioned, if you receive any type of text alert from Bank of America that has you feeling confused or alarmed, call Bank of America at 800-432-1000. A fraudulent email may ask you to supply information in a return email, in a separate form attached to the email or by visiting a fraudulent website using a link contained in the email message. Bank of America has an average consumer rating of 2 stars from . Watch our guided demos for steps on how to recover your ID or password, Contact your financial institutions and creditors, Check your credit reports and place a fraud alert on them. Do your research and make sure the organization is legitimate. Bank of America takes any attempts to fraudulently use our brand or impersonate a bank representative very seriously. Stay vigilant about being pressured to act quickly and don't act unless you've verified the person who has contacted you and that the story or request is legitimate. As long as you learn how to recognize the signs of phishing, how to report it, and how to keep your information safe, you can protect yourself from identity thieves and scammers of all types. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Report any fraudulent accounts to the appropriate financial institutions. No matter where they say they're from or who they're representing, imposters have the same goal - to get you to pay them money or give them your personal or financial information. 2023 Bank of America Corporation. box in Phoenix, AZ was listed on the original letter and return envelope. Contacted unexpectedly by phone, email, text, direct message or pop-up with a request for personal information or money. Research who you are talking to. However, there are a number of clues. Security researchers detected a phishing campaign whose attack emails employed numerous tricks to steal recipients' Bank of America (BOA) account credentials. The material provided on this website is for informational use only and is not intended for financial, tax or investment advice. Refer to the. They may spoof legitimate phone numbers to call or text you to make the request more convincing. But when your work e-mail is associated with a card you . A new phishing scam on the rise that has the potential to trick tons of people. Limited VPN. . A criminal calls and poses as a legitimate bank or trusted financial service and tries to trick you into providing your financial or personal information. Make sure you know where the money is going and that you're giving it to the right person or organization. If you believe you've discovered a potential security concern on any Bank of America product, application, service or affiliated site, contact us by emailing security@bankofamerica.com and a member of the Bank of America Security Team will reach out to you. Our products and services are designed with your best interests in mind. If you prefer that we do not use this information, you may opt out of online behavioral advertising. If you believe you were exposed to identity theft, we recommend you contact iDCare as they provide free help and support for New Zealanders. If you receive a fraudulent text message do not respond to it or click any link in it. How to Report a Bank of America Phishing Email. 2023 Bank of America Corporation. Avoid sharing information, especially if you didnt initiate the call. Bank of America, N.A. Have you ever seen anything similar in your inbox? Following a disaster, unlicensed contractors will canvas the impacted areas promising to get clean up or repairs done quickly. Scheme 1 - Business executive scam. The latest complaint Fraudulent Charges allowed on my account by BoA was resolved on Feb 04, 2022. A merchant compromise is an organized theft of ATM, debit card or credit card information. Invest in antivirus software and other cyber security software that can flag suspicious emails and websites. Did you know?Bank of America offers Online Banking customers access to free spyware. Be sure to confirm the validity of email messages that appear to come from trusted sources by carefully examining the email address itself, as well as the content within it. And scammers have taken the chance to exploit this! Or you could get a quote for moving your items to your new place that turns out to be significantly higher and they'll hold your belongings until you pay. Discover additional ways you can send money by using our trusted online payment methods, such as Bill Pay or Zelle. Know what to do when your card is lost or stolen, you see suspicious activity on your statement and more. Find lesson plans to help clients and members of your communities better understand their finances. The buyer was a fraudster who fooled him into clicking on a phishing email, which asked Chong to reimburse the buyer $1,000 to allegedly upgrade the buyer's Zelle account. No matter which technique the scammer uses, you may be: If you authorize a transfer or send money to a scammer, there's often little we can do to help get your money back.Check your security level with our security meter located in the Security Center in Mobile and Online Banking. Forward any suspicious email or text message to us at abuse@bankofamerica.com (please note that we will only reply to your message if we require additional information). Fraud tactics are becoming increasingly sophisticated, and according to the FBI, cyber crime accounts for billions of dollars of losses to businesses and individuals each year. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Do not act unless you have verified the person who has contacted you and the story or request is legitimate. Here are some things you can do to help protect against the risks of check fraud: Knowledge is a powerful defense against fraud and were here to help you stay informed. Bank of America will never text, email or call you asking for an account authorization code. It's safest to give to people you know and trust. Remember: We will never use email to ask you for personal information such as your account number, card PIN, Social Security number or Tax ID number. 4. Review our Fraud Prevention Checklist.Learn simple steps you can take to better protect yourself against fraud and scams. Many phishing emails will contain a link that looks real, such as paypal.com, but to check its validity, hover over the link with your mouse and look at the URL. Bank of America and its affiliates do not provide legal, tax or accounting advice. Make sure they have a refund policy, information on privacy terms and conditions, and ways you can contact them. File a report with your local law enforcement. The fraudulent email presents itself as a seemingly legitimate security alert from the financial institution. Bank of America will never text, email or call you asking for personal or account information. The second attempt at stealing users' information comes as a Bank of America gift card notification email that has reached hundreds of thousands of targets. Tells you not to call. Think twice if you're asked to send money through digital currency/crypto currency or instant money transfers. Don't let this happen to you. Get insights from Financial Guides, collections of resources to help with making decisions at any life stage. $418.90 towards AMAZON.COM (AMZN / BILL CA 901/82) from your checkings account. Check your Security Level with our new security meter that provides a visual representation of your account security, and shows recommended additional steps you can take to further secure your accounts. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e3\/Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg\/v4-460px-Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/e3\/Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg\/aid654201-v4-728px-Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":348,"bigWidth":728,"bigHeight":551,"licensing":"
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