Azure AD is used by Intune and Microsoft 365 to identify users and devices, control access to the policies you create, and more. "This device is already set up in another organization". 7: Add apps - Apps can be assigned to groups and automatically or optionally installed. Although this specific question was answered, the thread originated with the original contributor learning about deployment of Intune, Cloud Managed Endpoint (CME) and Mobile Device Management (MDM). Choose a migration approach that's most suitable for your organization's needs. To manually re-enroll the PC, we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. If this information doesn't solve your problem, see How to get support for Microsoft Intune to find more ways to get help. The scripts don't export and import every policy, such as certificate profiles. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. Use a phased approach. Users who are protected by Conditional Access policies might lose access to corporate resources. Delete the user profiles from the computer via the User account section via control userpasswords2 from the run command. After entering their corporate credentials and getting redirected for federated login, users might still see the missing certificate error. It worked. Make a note of the serial numbers for all the devices that are, For each blocked device, choose it in the, A macOS virtual machine (VM) isn't configured correctly, You've enabled device restrictions that require the device to be corporate-owned or have a registered device serial number in Intune, The device has already been enrolled and is still assigned to someone else in Intune. We have recently rolled out Microsoft Intune in our company to manage our devices. Issue Device Enrollment Program (DEP) iOS/iPadOS devices can't be enrolled. Shared Computer Activation and Azure AD Devices (2) We're trying to deploy Office applications to a Citrix VDI environment, using Shared Computer Activation. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your. tnmff@microsoft.com. Hello, The mobile device management authority hasn't been set in Intune. Groups are used to assign apps, settings, and other resources. @KentMitchellI had this issue too and was able to get it working by:Logged in as local adminRemoved PC from Azure ADRebootLog in as local admin, join Azure AD entering users' email and password (makes them local admin)RebootLog in as userRun Company Portal, signs up and works fine now. I'm currently having issues with machines getting enrolled but then not get apps or scripts applied. When you're satisfied with the first phase of migrations, repeat the migration cycle for the next phase. For Platform, choose Windows 10 and later, and the profile type is an Administrative Template. @Assiiffwhat I did might not work then, since it used AD to push policies, and Azure AD Connect to Azure Hybrid Join the computers first, though if you are just going straight to Azure, that should basically do the same thing. This message means that they have the wrong license type for the mobile device management authority. Too many mobile devices are enrolled already. The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. https://techcommunity.microsoft.com/t5/microsoft-intune/trying-to-learn-intune-stuck-at-mdm-quot-you https://call4cloud.nl/2021/08/the-battle-between-aadj-and-aadr/, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/#part2. https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https://docs.microsoft.com/en-us/azure/active-directory/devices/faq, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/, https://call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/. Turn on DirSync again and check if the user is now synced properly. You can make sure that you're joined by looking at your settings. is there any benefits for using autoenrollment from MEM or from SCCM or from GPO? I hope that it does. We simply did not connect them with WS AD. We will use the PSExec tool for that purpose. Issue: Some Samsung devices that are running Android versions 4.4.x and 5.x might stop checking in with the Intune service. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. The device is brand new so it has never been connected to Intune before. The Prepare Assistant appears. Enter your AD FS servers fully qualified domain name (for example, sts.contoso.com) and select, The steps to get an APNs certificate weren't completed, or. Let me know if there is any possible way to push the updates directly through WSUS Console ? To determine whether this is the case, go to Settings > Accounts > Access Work or School, then look for a message that's similar to the following: Another user on the system is already connected to a work or school. My google-fu doesn't seem to be getting me any results for this message. Tap Set up your work profile. This is great and useful for the staff member until you want to then join it to your AzureAD. The fix for this is simple: dsregcmd /debug /leave. Neither of those things changed anything in the Company Portal. Optionally, based on your organization's choices, you might be asked to set up two-step verification through eithertwo-step verification orsecurity info. Tell your users to try upgrading to Android 6.0. The following table lists errors that end users might see while enrolling Android devices in Intune. Opens a new window? The connection to the service endpoint terminated. Open Settings, and then select Accounts. You can create device groups when you need to run administrative tasks based on the device identity, not the user identity. For more information, see Add a custom domain name. To migrate a users device, the user must unenroll the device from the old tenant, and then re-enroll in the new tenant. For enrollment guidance, see the Intune enrollment deployment guide. Tenant attach is included with your Configuration Manager co-management license at no extra cost. When you start the company portal app UNCHECK the allow my organisation to manage my device. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Sharing best practices for building any app with .NET. The install can take a few minutes. Settings > open Company portal app > Deactivate and Uninstall. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! The account certificate of the previous account is still present on the computer. Guided Access app unavailable. Intune uses the same Azure AD, and can use the existing users and groups. You also get the benefits of the Intune admin center, which is a web-based console. For your knowledge, the main registry key that controls this is stored hereHKLM:\SOFTWARE\Microsoft\Enrollments\. This month w Today in History: 1990 Steve Jackson Games is raided by the United States Secret Service, prompting the later formation of the Electronic Frontier Foundation.The Electronic Frontier Foundation was founded in July of 1990 in response to a basic threat to s We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". Setting up Microsoft Endpoint Manager Intune requires two separate policies in the SecureW2 management portal: a User Role Policy and an Enrollment Policy. Tell the user to restart the enrollment process. I have shared the powershell script below that we have created. If the error persists, try Resolution 2. If the following registry key exists, delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OnlineManagement regkey and all sub keys. If the Server certificate is installed correctly, you see all check marks in the results. Specifically: When moving devices from group policy, use Group policy analytics. Then, you can restore the registry if a problem occurs. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Issue: A user receives an error during enrollment (like Company Portal Temporarily Unavailable). Yes we have. On the devices, uninstall the Configuration Manager client. @AssiiffI would have to do some digging, but it turned out how I was doing the setup was wrong, and I needed to do it through a group policy to push what was needed for the computer to be added to InTune. However, serious problems might occur if you modify the registry incorrectly. This message means that they have the wrong license type for the mobile device management authority. Microsoft Intune. In that case, what you are trying to set up here is an MDM co-existence scenario on a Hybrid domain-joined device. 8: Configure devices - Set up profiles that manage device settings. To view your account settings, sign in to your account. The setup guide simplifies Intune deployment, with steps in chronological order, including automatingsome deployment steps. Tenant attach allows you to upload your Configuration Manager devices to your organization in Intune, also known as a "tenant". Twitter:
The mobile device type that you're trying to enroll isn't supported. You may not see the Azure AD branding, but that's what you're using. If i click Identify, the device is not in the list. Manual enrollment finally fixed my issue. Your email address will not be published. Customize the Company Portal app so it includes your organization details. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. Use the following list as a guide. For more information on how to get Intune, see Intune licensing. MAM is set to none. When you uninstall, the devices aren't receiving your policies, including policies that provide protection. I am a Helpdesk technician in a Small organisation of 25 users. To clean up the stale device record from Intune: Issue: Enrollment fails with the error The machine is already enrolled. Overview page, please view "Associated user". There are issues loading the site.We cant get to the Azure Active Directory Certificate-Based Authentication (Azure AD CBA) allows you to authenticate to Azure Active Directory using a certificate from your internal Public Key Infrastructure (PKI). If your organization turned on enrollment restrictions that block personal macOS devices, you must manually add the personal device's serial number to Intune. To view your account settings, sign in to your account. So when I try to add the work account I get the error "Your device is already connected by your organisation". Sign in to the Intune admin center, and sign up for Intune. Here are my settings: MAM and MDM are set to all or can be set to some, it doesn't matter. For example: For more information, see Get-AdfsEndpoint documentation. we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. Please contact your administrator. Did you find a solution? 10:33 PM The Set up button takes users to the Company Access Setup flow screen, where they can follow the prompts to enroll their device. Verify that the client computer has Internet access. Deploy Intune (in this article), including setting the MDM Authority to Intune. app it says it hasn't been set up for corporate use. They are always clean installs(fresh VM). For help in determining if WS-Trust 1.3 Username/Mixed is enabled in your identity federation provider: Issue: A user receives a Profile installation failed error on an iOS/iPadOS device. Microsoft wants you to continue using Configuration Manager. Hi@rconivI would really appreciate your digging. You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! Copyright 2023 Anspired Pty Ltd. All Rights Reserved. Running into the same issue. What is the best way to do this? Make sure that all required updates are installed on the client computer and then retry the client software installation. To be properly executed, the enrollment command must be entered in a SYSTEM context. Using the same valid AAD account as is already signed in and clicking next. Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment. Use these steps as guidance, and know that your specific steps may be different. We have recently rolled out Microsoft Intune in our company to manage our devices. Therefore, make sure that you follow these steps carefully. Tell your users to start the Company Portal app manually. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". Choose Company Portal from the list of apps. Next, devices are ready to be enrolled, and receive your policies. It's the easiest way to integrate the cloud (Intune) with your on-premise Configuration Manager setup. Check the client proxy settings.Verify that Intune supports the proxy configuration on the client computer. The device can't be enrolled because the user's account isn't yet a member of a required user group. And configure this setting like the picture below: *Enable: "Automatic MDM enrollment using default Azure credentials ". These were brand new devices enrolled in autopilot by Dell. Create an account to follow your favorite communities and start taking part in conversations. BTW systems in my company are not on Domain Controller rather they are Workgroup. Set up hybrid Active Directory and Azure AD for your devices. Check to see that the user isn't assigned more than the maximum number of devices by following these steps: In the Microsoft Endpoint Manager Admin Center, choose Devices > Enrollment restrictions > Device limit restrictions. Restart the computer and then retry the client software installation. Note the value in the Device limit column. On theEnter passwordscreen, type your password, and then selectSign in. Awaiting final configuration from Microsoft. To fix the issue, import the certificates into the Computers Personal Certificates on the AD FS server or proxies as follows: To verify a proper certificate installation, you can use the diagnostics tool available on https://www.digicert.com/help/. Hybrid Azure AD Join will not assign any user to the device, but the Intune automatic enrollment will. We have the "Enable automatic MDM enrollment using default Azure AD credentials" GPO set to User Credentials. Learn more about how to set up VMs in Intune. Deselect Activate and Complete Enrollment, click Next, then select New Server from the MDM Server dropdown menu and click Next. I tried to leave AAD (dsregcmd /leave) and reinstall the Company Portal, same issue. On theEnter your passwordscreen, type your password. This option applies to Windows client devices. If you use Windows Server OSs, such as Windows Server 2016, then don't use this option. Run company portal and login with the user i just logged in as. Contact Microsoft Support as described in. Everything works smoothly afterwards. For you, the device is also joined with . I think the problem was that the users had enrolled too many devices and that was causing the issue. Since you mentioned that you are new and in the pilot stage, I thought perhaps you might have also attempted enrollment on this a time or two before. Explore subscription benefits, browse training courses, learn how to secure your device, and more. If you want to prevent specific platforms, then create a restriction. Start with a small group of pilot users, and add more groups until you reach full scale deployment. Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). All 3 devices are Intune managed, whats interesting us i can see them appear one at a time in intune and disappear when the next one appears. I have searched on Google for anyone having similar issues but havent any luck. This method is not officially supported by Microsoft. The deactivation issue doesn't occur on Android 6.0 devices. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 . Be sure you have specific unenroll and enroll steps. This token is being used by another service. To fix the issue, users must select the Set up button, which is to the right of the Unable to sync notification. If you have an existing subscription, you can also sign in to it. I stumbled on your post while trying to find an answer to a similar problem. Active Directory enables this endpoint by default. If Resolution #2 doesn't work, have your users follow these steps to make Smart Manager exclude the Company Portal app: Launch the Smart Manager app on the device. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Deploy Microsoft 365, including creating users and groups. On theYou're all setscreen, clickDone. I'm trying to learn Intune and Endpoint manager so I'm going through the Pluralsight course Implementing Mobile Device Management (MDM) with Microsoft Intune by Greg Shields. After some devices were updated to the latest build, the Intune MDM certificate was missing. A device can be enrolled into azure and not in intune. Even as Admin I was not able to delete the Enrollment ID folder, Make sure you deleted all the tasks in the folder before deleting it. It includes a dedicated Azure AD service instance that Contoso receives when it gets a Microsoft cloud service, such as Microsoft Intune or Microsoft 365. However, sometimes it is possible that a Windows 10 PC is in an inconsistent enrollment state, with error The sync could not be initiated. Intune has been set as the mobile device management authority. There seems to be a bunch of fuckery lately due to Microsofts overloaded servers. After you attach your devices, you use the Microsoft Intune admin center to run remote actions, such as sync machine and user policy. has the cloned image of a computer that was already enrolled. On the device, open the browser, browse to https://portal.manage.microsoft.com, and try a user login. SelectAccess work or school, and make sure you see text that says something like,Connected to
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