From March 2010 to December 2011, Ms. Ashby held the position of Senior Director of Financial Reporting with Prestige, where she started the Financial Reporting Department and was responsible for the preparation of annual financial statements, coordination of external audits and researching technical accounting issues. I DIDNT SEE HIS NAME, BUT I TOLD HIM, THAT I WOULD HAVE LIKED A SOUR DRINK, THAT IF HE COULD PREPARE A LIGHT MOJITO; THE BARTENDER SENT THE GLASS TO THE TRASH WITH ALL THE ICE AND RUM IN A NOT GOOD ATTITUDE (HE WAS ANNOYED), AND REPLIED TO ME WITH SOME LIKE: YOU TELL ME I WANT A SOUR DRINK, AND THEN NOT DECIDE (AND THE POOLS MUSIC DIDNT LET ME LISTEN TO WHAT HE FINISHED TELLING TO ME IN A BAD MANNER, IN FRONT OF MY HUSBAND AS IF WE WERE STUPIDS OR HE WERE THE BOSS OF THE PLACE). Robin Lindsay is the Executive Vice President of Vessel Operations for Norwegian Cruise Line Holdings Ltd. Lindsay was appointed to this position in January 2015. There is one thing I want to remind you as well as we are taking on a more -- we have a more pronounced mix effect with the operating capacity that we're bringing online as well. Under his leadership, the company has expanded its fleet with the newest and most innovative ships at sea, introduced the companys latest island destination, Harvest Caye in Belize, and significantly strengthened its global footprint. We did, however, achieve another significant milestone in the fourth quarter, generating positive adjusted free cash flow for the first time in 3 years. These announcements create excitement, not just among loyal guests, but also to new brand and even new to cruise guests. Lynn is a CPA with degrees in Accounting and Tax from Penn State University and the University of Miami. Up to 5 So Q1 was really just impacted by that. So could you give us any qualitative background on how the destination mix right now compares to last year given the geopolitical disruptions last year? After 40 years dealing with the public I can count on one hand the number of letters and emails that look to be from sane people. Perhaps you can write a long email to NCL complaining about it. Trusted News Discovery Since 2008. Norwegian is fully committed to providing you and your travel companions with the best cruise experience. Looks Like This Page Took a Permanent Holiday. By jimdee3636, October 13, 2019 in Norwegian Cruise Line Share Followers 2 1 2 Next Page 1 of 2 jimdee3636 694 Frank J. Del Rio is the president and chief executive officer of S&P 500 company Norwegian Cruise Robin Lindsay is the Executive Vice President of Vessel Operations for Norwegian Cruise Line Holdings Ltd. Lindsay was appointed to this position in January 2015. I'm finna go get me some balloons! And it's our view that as long as consumers have a job and the labor markets remain strong, that they'll continue spending on the things they normally spend their money on, including vacations. The MACD oscillator is just barely above the zero line. I have 2 expense questions. Additional Contacts at Norwegian Cruise Line. Each successive class of ships is a record-breaking architectural marvel that revolutionizes vacations with the latest technology. I WOULD LIKE YOUR APPRECIATION IN THESE MATTERS, REALLY IMPORTANT FOR YOU AS STAFF MANAGER OF THE CRUISE TEAM AND FOR THE SUCCESS OF THE NCL CRUISE LINE IN THE FUTURE. And I also want to express our sincere thanks to our loyal guests, value travel partners, lenders, shipyards, investors and all of our stakeholders for their continued support and partnership. Yes but I have always gotten a response from somebody when I have used Andy Stuart email address. Norwegian Cruise Line CEO on vaccine lawsuit, government mandates and bookings outlook Questions for Cramer? SEVERAL GUESTS WERE TALKING SITTED IN THE ATRIUM AND SAYING THAT THIS IS A GREAT RECOMMENDATION, SO WE DO NOT GET BORED FOR MORE THAN AN HOUR WITH NO MUSIC, FOR THE ONES WHO DONT LIKE MOVIES, BINGOS AND THE GAMES, AND CANNOT BE IN THE POOL AREA (DUE TO THE WIND), BECAUSE OTHERS DO PREFER TO BE DANCING INSIDE AND WANT TO BE ENTERTAINED TOO AS THE ONES ON DECK 15. One new build being introduced for each brand this year alone and we all know new ships and above surrounding new ships have historically brought outsized attention to the brand. Next time you're at guest services, remember that those folks have to deal with this ^ ALL DAY LONG. V4K 2V6. Mr. Aron also serves on the boards of directors of a number of non-profit organizations. IT WAS A LACK OF RESPECT. My name is John, and I will be your operator. Their problems are 1) long email (ain't nobody got time for that - I stop reading work emails after 2 paragraphs)and 2) either not asking for anything specific or asking for too much and possibly 3) complaining about things that don't warrant more of a response. We wanted a 2-year option. Areas of focus include business partnerships, benefits, compensation and talent management/succession planning. We will continue to be opportunistic and are committed to delivering value for all stakeholders. President and Chief Executive Officer Norwegian Cruise Line Holdings Ltd. Frank J. Del Rio is the president and chief executive officer of S&P 500 company Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH), which operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. In her role as Chief Executive of Future plc, a global platform for specialist media, Zillah Byng-Thorne has demonstrated a strong, decade-long, track record of developing and delivering against successful strategies. As always, thank you, everyone, for your time and support today. Search over 700 Harry Sommer Email Address. Moving to our balance sheet. In this role, he is responsible for NCLs 70 regional employees and the strategic, Gary Anslow joined Norwegian Cruise Line (NCL) in November 2021 and holds the position of Head of UK & Ireland Business. Thanks for the clarification, SeaShark. This translates to net yield for the year expected to increase in the range of 5% to 6.5%. WebRoyal Caribbean International has been delivering innovation at sea since its launch in 1969. Those, by default, have a much higher operating cost than the NCLH average. Questions about redeeming your Travel Protection: Select the brochures you would like to receive in the mail. And on the other hand, we have economists telling us that we're -- there's a high chance of recession. Sorry, OP but I don't even think it would be read by his assistant. Its not their job to read and respond to customer email. Don't take it personal Duis et sollicitudin ante. I may need to send a complaining email if the contents are good enough. Frank A. Del Rio has served as Chief Sales and Marketing Officer for Oceania Cruises since March 2022, and as Senior Vice President, Port Destinations and Onboard Revenue from March 2015 through April 2017. We have a much higher weighting of exotic itineraries in Q1, which were slightly impacted on the slower restart or the slower opening of the world. million verified professionals across 35 million companies. In fact, November was a record-breaking month for Norwegian Cruise Line as they celebrate a record day, record week and record month of sales boosted by Black Friday and Cyber Monday holiday push. She rejoined Bacardi Limited as a non-executive member of their board of directors and serves as an independent, non-executive director of HomeServe Plc, Dominos Pizza Group Plc and Entain Plc.. Ms. David graduated from Cambridge University with a degree in engineering. Yes, certainly. Mauris eleifend mollis urna. Placeat dolore exercitationem laborum labore maiores. The only reason why I ask is deployments have shifted a little bit, and I don't know if there's been something on the margin that implies weakness somewhere. By continuing to browse the site you agree to our use of cookies. As previously announced by Flutter Entertainment, Ms. Byng-Thorne plans to step down from her role as a non-executive director of Flutter Entertainment prior to January 31, 2023. Keep in mind that costs are expected to sequentially trend lower over the course of the year as occupancy increases and reduction initiatives are realized, which is expected to lead to a lower cost run rate as we exit 2023 as compared to our full year guidance. 8:18p Donec nec fringilla ipsum. This is Harry Sommer. Shifting our attention to what is certainly a bright future for our company, let's turn to Slide 6, which outlines our current positioning and the key catalysts we have on the horizon. Some modules are disabled because cookies are declined. As part of the agreement to secure a second year extension option on the commitment, the company issued $250 million of 9.75% notes due 2028. There is no silver bullet, but we will continue to evaluate all opportunities to accelerate revenue and improve operating efficiencies while continuing to deliver an exceptional guest experience. Compared to 2019 levels, net per diem is expected to increase approximately 6.75% to 7.75%, while net yield is expected to increase approximately 1.25% to 2.25%, primarily as a result of our continued occupancy ramp and with pricing expected to be higher for the remaining quarters of 2023. Since we last spoke, we have made meaningful progress to advance our commitment to pursue net-zero greenhouse gas emissions. Hours of Operation: Monday - Friday: 9:00am 7:30pm HKG Time. You talked for the fourth quarter, you talked about how revenues and net cruise cost ex fuel or in line with your expectations that EBITDA was a bit short. Mr. Aron was CEO of the Philadelphia 76ers from 2011 to 2013, served as an Alternate Governor of the National Basketball Association and is currently a co-owner of the team. I think you're thinking about it correctly, somewhere in the low teens is probably where we would look vis-a-vis 19%, but again, we are squarely focused on. Executive Vice President Vessel Operations. Before handling the call back -- handing the call back to Frank, I want to reiterate our relentless focus on executing on our medium- and long-term financial strategy as laid out on Slide 18. Last I knew Frank del Rio uses an Oceana Cruise line account. And I guess what I'm getting at is we've read out there, you guys have taken some action on board, whether that's cutting things like entertainment or servicing cabins, things like that, which I assume is being done to reduce costs. Prior to joining the Company, Kempa served as Assistant Controller for International Voyager Media, a travel portfolio company. 1. Mean to be able to say that at the end of '22, we were better booked than at any time in our history, given what this industry has just gone through, where the full fleet was not in operation until the mid-year is an incredible statement to make and at higher prices. Was it the cost, the guest experience, something else? President and Chief Executive Officer Norwegian Cruise Line. Kind of what's changed in how you think about hitting that record EBITDA target as it relates to the guided range? Just consider the buzz when Katy Perry performed as godmother of Norwegian Prima this past summer. Just trying to figure out how you balance those 2 things? Our comments may also reference non-GAAP financial measures. Royal Caribbean Group (NYSE: RCL) stock is up 294%. Skip to main content. Del Rio assumed this role in January 2015. The character limit ensures you won't be seen as a nut job. Previously, Sommer served as President, International for the company's portfolio of award-winning brands including Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. I think customers in today's society are used to getting a different level of service. The combined company operates three leading cruise brands: Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Since 1988, Mr. Aron previously served on the board of directors of more than a dozen companies including Starwood Hotels and Resorts Worldwide, Inc. and on the board of directors of Prestige Cruise Holdings, Inc., the parent company of Oceania Cruises and Regent Seven Seas Cruises. Contact Details. I know that you guys were excited about offering a smaller ship size initially when that was introduced. Look, absolutely, when we increase the service fees, it does get rolled up as part of our gross revenue, but there's also a cost to that. So keep that in mind. From January 2012 to November 2014, Ms. Ashby served as Controller for Prestige, where she managed and developed the Accounting and External Financial Reporting teams. We're squarely focused on making sure that the guest experience is wholly intact, but we're going to align ourselves to what is the new normal for the hospitality sector. 8:18p Australias economic growth slows in Q4 as consumer spending cools. Price was decent. The next question comes from the line of Steve Wieczynski with Stifel. However, when I look at the range, certainly at the midpoint and below, if I'm comparing apples-to-apples would not imply a record EBITDA. Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is up 188%. In this role he was responsible for sales, marketing, public relations, business development and office operations for all markets outside of the United States and Canada. Prior to the Companys acquisition of Prestige Cruises International S. de R.L. So I'll start with the last one, because that's the one I can remember. We've covered quite a bit today, so I'll conclude our commentary here and open up the call for your questions. We have very strong wage growth and employment. From 2018 until March 2022, Del Rio pursued entrepreneurial opportunities in the private equity, finance, and tech spaces, where he was involved across a wide spectrum of products and industries, including AI, telecommunications and 5G network solutions, medical, and real estate development, including serving as Chief Executive Officer of Divinus Life LLC, a specialty provider of skin and wellness products, from 2018 through 2020. In this role, Lindsay is responsible for Marine & Technical Operations, Hotel Operations, Entertainment, Product Development, Port & Destination Services, Fleet Personnel, Out Islands and New Build & Ship Refurbishment for all three of the company's brands Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Standard Response time is 10 business days from receipt. Well, Steve, you're taking a big chance asking me an accounting question, but I think I'm going to go for it. After you learn your new flight arrangements, please contact NCL's Flight Assistance Hotline listed below. SO MANY GUESTS NOTICED IT AND WE TALKED ABOUT THAT ON THE POOL AREA. Both the conference call and presentation will be available for replay for 30 days following today's call. From 2004 through 2007, he founded and was the Head of the Specialty Finance Investment business which included principal investing in non-performing loan portfolios and distressed assets. He is a member of the Council on Foreign Relations, Business Executives for National Security, and is a former member of the Young Presidents' Organization. Obviously, you don't want to kill the goose that lays the golden egg, which is the customer. Found 6 email address listings: @gmail.com. When we looked at the platform now that it's in operation, we think we can take that great guest experience, great financial performance and get slightly better economies of scale by driving the ships a little bit bigger, hence, the slight increase for Prima 3 and 4, which will be delivered in '25 and '26. Roland Norwegian Cruise Line Holdings Ltd (NYSE: NCLH) reported fourth-quarter FY22 revenue growth of $1.519 billion Tuesday, beating the consensus of $1.500 billion. An over 25-year cruise industry veteran, Del Rio has successfully led Norwegian Cruise Line Holdings in delivering industry leading financial results while providing an unparalleled guest experience. Our basic go-to-market philosophy as we market to fill, we don't discount to fill throughout the pandemic period and coming out of the pandemic period. Powered by Invision Community. Frank? Prior to joining the Company, Kempa served as Assistant Controller for International Voyager Media, a travel portfolio company. I TOOK THE CRUISE ON THE DATE ABOVE FROM SAN JUAN PUERTO RICO. This gives us confidence that not only is the incredible value proposition for cruising resonating with consumers, but the unique and compelling offerings of our 3 brands are also appealing to their respective markets. So we are progressing. And then as we look forward sequentially, we expect those costs to decrease each quarter as some of our initiatives gain hold and take place. My commentary today will focus on our fourth quarter 2022 financial results, 2023 guidance and the progress on our financial recovery. Okay. Being able to keep our industry-leading net per diems and yields was of utmost importance. If you have investor questions, media requests or And we're always looking for new ways to engage with them, including through our popular loyalty programs that each brand operates. With the full year kind of up 18% and Q1, up 22%, does that imply the exit rate sort of going forward would still be in kind of the low to mid-teens increase versus 2019? Cruise Lines Modify Cancellation Policies For Better Flexibility; Cruise Lines Roll Out Virtual Content During Coronavirus Shutdown; 2020 Alaska Cruise Season Suffers as Cruise Lines Struggle With Deployment; Cruise Ships Redeploy following Alaska Cancellations; Cruise Industry Prepares New Health Framework For Future of Cruising We have a great base of loyal guests who love our product because each of our brands have incredibly high repeat rates running anywhere from 45% for the Norwegian brand to as high as 55% for region. He has been recognized by institutional investors for his financial expertise and innovation in equity research. During the fourth quarter of 2022, the Norwegian Cruise Line reported losses of $1.04 per share which was more than the analysts estimates of 85 cents. CC Help Jenn After the COVID-19 pandemic brought widespread disruption to the travel industry, Norwegian Cruise Line Holdings Ltd. says its affluent target customers are opening their wallets for travel now and in the future. Executive Vice President, General Counsel and Assistant Secretary Norwegian Cruise Line Holdings Ltd. Daniel S. Farkas is the Executive Senior Vice President and General Counsel of Norwegian Cruise Line Holdings Ltd. Bookings are doing well. We are hitting our milestones that we've laid out for several quarters now. $15.8 million. Thanks for the clarification, SeaShark. Really strong rebound here in the fourth quarter. If you look at our forward bookings, each quarter in '23 is better booked than the comparable quarter in 2019. UPDATE 1-National Bank of Canada posts lower first-quarter profit, From condoms to cosmetics, China sales grow as lockdowns end, Sterling subdued after Bailey says 'nothing decided' on future rate hikes, UPDATE 2-China scoffs at FBI claim that Wuhan lab leak likely caused COVID pandemic, Hedge funds that did best in 2022 could fare worst in 2023 BNP. Prior to joining NCLH, she was the Senior Vice President, Tax, Insurance and Human Resources for Prestige Cruise Holdings which was acquired by NCLH in November, 2014. I guess as I think about the first quarter, it's going to be up 6.5% and for the year in that 9.5% range. And then second question, Mark, this is probably going to be for you, and it's kind of a quasi accounting question, which I'm not an expert in. 1. Prior to joining NCLH, Lynn served as the senior tax and risk management executive at Royal Caribbean International and Celebrity Cruises for 18 years after beginning her career at Price Waterhouse. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 7665 Corporate Centre Drive, Miami, Florida 33126, NCL Casino Marketing, 7665 Corporate Centre Drive Miami, Florida 33126, 7665 Corporate Centre Drive Miami, Florida 33126, NCL Corporation Ltd.7665 Corporate Centre Drive Miami, Florida 33126, NCL Public Relations Department, 7665 Corporate Centre Drive Miami, FL 33126, BerkelyCareP.O. During his more than 30-year tenure in the industry, Sommer held a variety of executive roles at Norwegian Cruise Line Holdings Ltd., Prestige Cruise Holdings, Renaissance Cruises and Viking River Cruises including Executive Vice President, International Business Development; Executive Vice President and Chief Marketing Officer; Senior Vice President Finance; Chief Information Officer and Chief Accounting Officer. Lindsay's history with the company goes back to the inception of Oceania Cruises in 2003, where he joined as Senior Vice President, Hotel Operations and Vessel Operations. She successfully represented the Company to Wall Street since its initial public offering and earned numerous accolades including recognition as the #1 Overall Best Investor Relations Officer in the Leisure sector in the prestigious Institutional Investor All-American Executive Team rankings. Connect with intelligence [object Module] Products Web President and CEO, Norwegian Cruise Line at Norwegian Cruise Line. As you can see on Slide 9, in the fourth quarter, our load factor reached 87%, in line with guidance. CC Help Jenn Royal Caribbean Cruises. When we look at in the metric that Frank described, marketing costs divided by capacity days sold, which I think is the right metric for marketing, we've seen decreases, material decreases in Q4 versus Q3. 2024 bookings are running ahead at higher prices than they were at the same time in 2019 for 2020, which before the pandemic. A twenty-year veteran of Norwegian, Kempa held several positions of increasing responsibility in Norwegians finance organization, playing an instrumental role in several of the Companys key milestones, including its successful initial public offering in 2013 and the acquisition of Prestige Cruises International, Inc. in 2014. Executive Vice President and Chief Financial Officer Norwegian Cruise Line Holdings Ltd. Mark A. Kempa is Executive Vice President and Chief Financial Officer of Norwegian Cruise Line Holdings Ltd., appointed to this position in August 2018. Please note, if your item is located, a shipping cost will apply. She is currently a Non-Executive Director of Flutter Entertainment plc and, from 1 October 2022, TrustPilot Group plc. Please enable Cookies and reload the page. She has a focus on driving operational excellence and is a proven people manager, identifying and developing talent at the senior level. And to what extent is your appetite to issue equity relative to debt? Thank you, and have a great day. In his role, Kempa is responsible for developing and executing the Companys financial strategy and overseeing all finance functions, including corporate financial planning, accounting, treasury, tax, as well as information technology, corporate strategy and investor relations. Our treatment was fantastic, we were treated like royalty on our trip to Rio in 2019, what memories and what great management to take such an interest in our complaint. Ms. Landry received a National Security Fellowship from Harvard University, a M.A. But most of all, we are excited to be back in full operation and once again delivering incredible vacation experiences on our 3 brands to all corners of the globe. After talking to the Accor COO for Europe, as a gesture of goodwill, he upgraded us from the Mercure to the Sofitel Hotel on the seashore on our next trip to Rio, additionally he promised we would be looked after by the hotel manager. Ms. Byng-Thorne is a chartered management accountant (CIMA) and qualified treasurer (ACT). (business & personal). We're -- I like into this is we're in uncharted territory in the world. Since you caps locked your entire letter, we made sure to throw it immediately into the round circular bin named "delete" in our Outlook account. WE'LL CALL YOU. We now expect gross tonnage for the third and fourth Prima Class to be approximately 10% larger and the fifth and sixth Prima Class ships to be approximately 20% larger than Norwegian Prima and Viva. In this position, Mr. Farkas oversees all aspects of the Legal, Risk Management, Corporate Governance and Compliance, Passenger and Crew Claims and the Government Affairs areas of Norwegian Cruise Line. Is -- I assume that's from the convert or exchangeable notes converting sometime in the year. Trusted News Discovery Since 2008. Adam M. Aron is the CEO and President of AMC Entertainment Holdings, Inc. AMC is the largest operator of movie theatres in the United States, in Europe and worldwide, with more than 1,000 theatres in 15 countries. Click here to view General Sales Agent contact info for The Caribbean, Bermuda and Latin America. EVP, Chief Talent Officer. Mr. Farkas joined Norwegian in January 2004 and previously held the positions of Senior Vice President, Vice President and Assistant General Counsel. Thank you, Jessica, and good morning, everyone, and thank you for joining us today. How do you think about leverage this year, next year? An over 25-year cruise industry veteran, Del Rio has successfully led Norwegian Cruise Line Holdings in delivering industry leading financial results while providing an unparalleled guest experience. Sure. in Finance and Economics from the University of Florida. Be in the know about the hottest deals, new ships, new itineraries and so much more! Phone +1*****52. We remain confident in our ability to profitably absorb this capacity with continued consumer demand for travel, our expansion into the many unserved and underserved markets around the world that our brands have not yet tapped into, and on the broader industry's vast underpenetration particularly when compared to land-based vacation alternatives. Sommer holds an MBA from Pace University and a BBA from Baruch College, both in New York City. And our next question comes from the line of James Hardiman with Citi. Frank J. Del Rio; President, CEO & Director; Norwegian Cruise Line Holdings Ltd. Harry J. Sommer; President & CEO of Norwegian Cruise Line; So there's a lot of opportunity ahead in the industry and especially for our company for the year. The next question comes from the line of Fred Wightman with Wolfe Research. Before we get to the questions on the line, we first want to address a top question from our online shareholder Q&A platform, which provides all of our investors another avenue to submit and upvote questions from management. Prior to joining Norwegian Cruise Line Holdings Ltd., Lindsay served in a similar capacity as Executive Vice President of Vessel Operations at Prestige Cruise Holdings, the parent company of Oceania Cruises and Regent Seven Seas Cruises. For security purposes please follow the instructions below. Prior to that, he was the Senior Managing Director for Cerberus European Capital Advisors, LLP. This website uses cookies. Shifting our discussion now to our booking demand and pricing trends. In terms of pricing, Slide 10, illustrates another strong result in the pricing front with our net per diem growth in the fourth quarter of 2022, up approximately 14% on an as reported basis and up 15% in constant currency over 2019. "- Cruise Critic Community Guideline. I always say, going green is not free. Okay. But nevertheless, there is some unknowns out there. No credit card required. Steve, it is a balance. Del Rio assumed this role in January 2015. Mark? And you can do it 1 of 2 ways in my estimation, you can discount and you can give away the product or you can market and we choose to market. Price was decent. It sounded like last summer or last fall, that would not have been the intention at that time, but that's changed. Keep in mind that Frank Del Rio is NOT the CEO of NCL. And just last night, we announced 2 transactions, which further enhance our liquidity and outlined on page -- on Slide 16. Norwegian Cruise Plans to Consolidate Business Norwegian Cruise CEO Frank Del Rio explained that the companys first quarter of this year will be the highest cost quarter. So whether it was cruises in Japan or Australia or that area of the world, there was a little bit more hurdles than we anticipated getting those back to operation, and there was a little more hesitation on the consumer. & Conditions Package not available on sailings less I do have his personal number and will give it to you when I get back home in several weeks. Adjusted net cruise costs, excluding fuel per capacity today was in line with expectations with the second half 2022 decreasing approximately 10% versus the first half as our operations continue to ramp up. Andrea DeMarco is the President of Regent Seven Seas Cruises, the worlds leading luxury cruise line. I would assume that a lot of it is second half weighted, but if you could just give a little bit more detail, that would be helpful. I just have a couple of, hopefully, quick follow-up questions. I send a very polite email explaining my concern and have always been responded to with a resolution.
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