Book the cheapest flights and the best hotel delas on eDreams! Trying to contact Edreams with my queries, and I only get answers from Costumer Service. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110824708', '');}, 'log_autolink_impression');fly to London. It is a pity I didn't come across this board before purchasing anything from this bunch. Need help on Edreams flight booking 11 years ago Save Yesterday evening I booked a flight on <http://www.edreams.net> US site with the reference number 7T6ES6. I was ready to demand Edreams with IATA. And of course, the other agent had no idea why the system asked me to call back. Flight details. I was informed after one week, that my booking reservation is still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) to get the reservation with the airline confirmed. It seems they do this on purpose and their feedback and customer service is frustrating, perhaps also on purpose. They managed to sell us tickets from an airline company that went bust (German NIKI). Share your photos and videos with others to prove the truth of your words. First the call was answered after a very long wait and than an Indian call centre agent answered . *M. GetHuman5537191's customer service issue with eDreams from December 2020 Dear Sir/Madam as discussed at length with your customer service team, (Rechard, Vraimod and Murat) I wish to submit a complaint regarding monitory loss and stress inflicted due to edreams allowing me to book fourteen year old girls to fly Ryan air Dublin to Madrid when in fact Ryan air do nor allow minors below the age of 15yrs to fly unaccompanied or with any waivers/documentation.Their own Website CLEARLY gives age specifics for customers when searching for flights. Airport approved? 21 reviews. Yet even that they did not do. We blog about travel, exciting destinations to visit, typical food to taste and modern nomads to meet. This company will cheat you. Airline Reference OYJK34. Check and change your flight. We answer nearly every call within 60 seconds. I will tell my friends to avoid using the company. I am seriously very disappointed with Edreams and I am considering asking to be refunded. Featured Photo by JESHOOTS.COM on Unsplash. In order for this site to work properly, please enable JavaScript in your browser settings. Your IP: I booked last Sunday and travelling on Saturday morning, I have tried contacting ryanair but they don't provide information if you haven't booked directly through them. My email is. Once you have made your booking, it is stored electronically in the airline reservation system. I have enclosed my e mail Please can you help . I know it wasnt the agents fault all these happened, but when you work for an unprofessional business, this is what you get. Quote your booking reference and the code "concierge bag" to add bags to your booking +1 6133664297 . To do so, you'll need to provide your booking reference number. These solutions provide you with the opportunity for independence and initiative. Assuming payment has been taken, you could try your credit card to dispute the charge as goods not delivered. Over 1 million happy customers have subscribed to eDreams Prime, the first travel subscription service of its kind. 375 talking about this. My tickets qualify me for date change. Totally avoidable as I should have been flown to an alternative connection instead. We booked flights from London to Brisbane in January 2022 with eDreams. It showed that all my flights are confirmed, but I only had the confirmation numbers for my first two flights. "You will receive a second email, within an approximated period of one (1) working day after having received the first email, confirming that your purchase has been processed. At this point, you are at the mercy and terms and conditions of eDreams. 1. eDreams. And the most infuriating situation happened. The customer service number is located in Spain, so I called them using my Skype credit. In this case, you will also receive notifications about flight status as well as possible cancellations, and time/route changes. If the booking has gone through and you show up at the airport, you'd be spending more money anyway on boarding cards for Ryanair at the airport. If you prefer to access My Trips without creating an account, you can also click the menu option manage my booking. I booked with edream a round trip. This is one mistake I will never forget. This incident happened between June 13th, 2018 to June 20th, 2018. 16 helpful votes. Booking reference is 8673197557. Ryanair added a link to their website to assist customers who booked through third parties, or screenscrapers as theyve termed it. more, Reply to: Edreams reference number - urgent. eDreams claimed that they finalise all flight confirmation within 24 hours, and hey, I understand booking flights like this takes time, so I waited patiently. Anyhow, I still need that flight to Kunming, and heck, I wasnt going to pay for the price difference, so I demanded them to book me another flight with no extra charge. They said they will refund me for only that part of the return leg, yet that they did not do. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953376', '');}, 'log_autolink_impression');flights as you will have quite the fight to get your money back. Booking services and products. Thinking, May be Edreams is a fake agency? On the app, you will be able to change or cancel your flight, check on the status of a request, resend the confirmation email, request an invoice, pick your seats, and much much more! Complaint resolved. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. Supermarket zip seal bags for liquids? I booked and paid for 8 flights plus 4 bags to Faro. Performance & security by Cloudflare. Save. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I booked through Edreams 2 x flights.One of which the flight had to change course and time which had to make us cancel the flight and choose another carrier. Performance & security by Cloudflare. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Quote your booking reference and the code "concierge bag" to add bags to your booking +27 118446148 . - If you have clicked on a link to get here, there is probably an error in the link Booking services and products. What status is it showing? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. "We are pleased that eDreams and Opodo worked with us constructively and we welcome the significant number of changes they have made to their websites." It will take 7-10 working days to confirm your booking. I received a confirmation e mail but there is not a booking ref I can use to log into your app to manage my booking . Very kind, but the money is still on their side. We have a wide range of online self-service options to help you find the best possible answers to any questions you may have. But that was a fraud . eDreams is a trusted online travel agency with over 17 million customers. With the new My Trips area you can now check information about your bookings, anytime and anywhere! And they will be able to locate the booking (I'm flying with ryanair), seriously stressing about this Many thanks Reply Klm flights cheaper when booked on Air France website 7:20 pm. (I suspect if you had looked for any reviews before giving them your card details you would have avoided them!) The company left an official comment to this complaint. Basic Rate . Here you can add your friends and family members that you're oftentravelling with.Have a great trip!-------------------------- Book a flight + hotel with eDreams: http://bit.ly/2FWVgZn Book a flight with eDreams: http://bit.ly/2GbtlUW--------------------------eDreams Travel Blog: http://bit.ly/2HG7Q11Facebook: https://www.facebook.com/eDreamsTwitter: https://twitter.com/edreams_enInstagram: https://instagram.com/edreams It was a real nightmare. But when I am trying to manage my booking now its shows email and the . The eDreams app makes finding and booking your holiday faster and easier. Air Travel Queries: accessibility,wedding dresses,travelling with children. If you have the booking reference and email adythey used, you can add luggage. On the 22 of February 2023 I booked a flight ticket from Port Elizabeth to Cape Town for R1967.68 online using eDreams agent. The action you just performed triggered the security solution. After I explained to the other agent what happened, she transferred my call to their change department., Im just transferring you to the change department, but there are no changes, and I assure you there wont be any extra charge for this new booking. . Car rental. Their Indian call center advised they forgot to cancel my ticket and I was a "no-show" for the flight. Delete My Data and other Data Subject Rights. Best regards, ^AG. @eDreams. Equal savings for everyone travelling with you! ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. - United Kingdom: [protected] If you are abroad please call +34 [protected]. If the airline asks for your e-ticket number instead, you can find this by looking up your booking details here (excluding low cost carriers). What now?! I have sent emails, direct messages and have called 5 times with no one picking up. Save up to CA$140 per flight. First I booked a flight with my Postcredit Value Card. Sorry, we were not able to access the requested page. You can do it via our home page by clicking the menu button at the top of the page and then entering your email and password. Votes. 6. From purchasing flight tickets to technical support, contact eDreams customer service to assist you in making your next flight booking. Re: Adding baggage for flight booked on edreams. I did get a text inviting me to request my boarding card. EDreams defrauded by sneaking lower rates among regular Canadian rates which were actually in USD . It's . IM IN FUCKING CHINA AND IT WILL BE MIDNIGHT HERE. I did it and they explained to me that my money was sent back to my account. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Any airline, any date, anywhere. Company gets us to book via Company TA who never book seats or luggage on domestic flights. Report. 146.59.50.78 #Travel one city at a time. Rfrence number is. If you dont have an account yet, dont worry! My name is .miss sherree williams. Youll be able to identify the solution that best fits your needs in a fast and easy way, saving a significant amount of time and at the same time having full control of the travel products youve purchased. SainathT on 02 February 2023 about eDreams in category Travel. If more than one ticket is booked at the same time, they will all have the same PNR number. (unknown in the virtual network). Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. Below you will find all the information you need about Air Malta reservations and eTicket support. Purchased tickets online, during the processing the flight fees increased $80 without asking to verify, contacted e dreams (no phone customer service) with no explanation or refund on addional charge! I find the company to be a rip-off. Invoice. eDreams - taking the amount of £72.54, just for trying to book a ticket, nothing was booked but i was charged on the a couple days later?? Compass by eDreams. So I waited, and this was what I got from the change department: NO, I CANNOT! Now I am really losing it. I promise you this is a real event. Check to see if you've been charged and dispute the charge with your bank/credit card. I payed to eDreams for the flights with INDIGO 378.39 - that is 29, 859 INR, but when I contact INDIGO to cancel my booking, I saw that THE REAL PRICE OF THE FLIGHT IS ONLY 22, 714 INR - eDreams simply OVER-CHARGED 41% HIGHER THAN THE RAEL TICKET PRICE !, and respectively will be the refund for the cancellation. Your IP: Waited their 3 months for a refund and followed up. Hotels. Save your money and time people . Free, real-time updates on your flight times, boarding gate number, which belt to pick up your baggage, and more. Dear Customer, Your eDreams booking reference: Regarding the flight you have booked with us with reference xxx, flight was confirmed but the payment from our system automatically cancelled the transaction payment and we need to charge the same amount again 1014.70 EUR. Status: Resolved. 1 year ago. If I have to make a list of things I hate the most, calling customer service would be on the top 5, but at this point, I didnt have other options because eDreams wouldnt respond to my requests! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Re: Booking Reference or E-Ticket Number on edreams booking? The PNR number may be found in your ticket itself. Best Price Guarantee. Thinking, May be Edreams is a fake agency? Manage my booking No more waiting in call centre queues! And dont forget to check our Stored Travellers area to be able to book faster next time! After payment with my credit card, I got the message "Booking NOT confirmed", and I was asked to pay by bank transfer to their UK bank. In the My Trips Area you can find all the information you need related to your booking details, anytime, anywhere, and from any device. The flight got cancelled due to Covid and I requested for the refund. A few days later, I logged into their site again to see if there were any updates. Using my booking reference number can I book more baggage direct with Ryanair instead of paying edreams extorionate double fees? Airline Reference OYJK34. Booking reference is 8673197557. The email to [protected]@edreams.com Flight details. Payment. The complaint has been investigated and resolved to the customers satisfaction. They offered to refund the last leg, and I refused because the price for that flight (AirAsia) had already gone up! This is the version of our website addressed to speakers of English in United Kingdom. Herewith the latest answer I got from edreams Costumer Service: In the Manage My Booking area youll be able to change or cancel your flight. Still, Edreams insists the refund was made. The communication with Edreams in Spain was never personalized. Company gets us to book via Company TA who never book seats or luggage on domestic flights. Back. We have thousands of complaints here about eDreams. eDreams is an online travel agency based in Barcelona, Spain, . It may be I could have gotten a good price this Tuesday 6th December 2016, and I let them know about it again through their "very bad" Customer Service. Other than this, find religion and pray to your chosen deity. Next time I would book directly with the (ta && ta.queueForLoad ? Complaint pending. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110903009', '');}, 'log_autolink_impression');flights. Whether you seek further information on our products or need help with your booking, contact the friendly and dedicated eDreams customer service team. Save. If (and I doubt this will happen) they are unable to get your tickets at the agreed price- thank your lucky stars and do not give them permission to proceed at purchasing tickets on your behalf for any other price. . 929-270-4024. You will find the ideal flight and tickets at the cheapest price in our travel app. Called to get a refund and the "manager" gave me a fake email address and said I will have no refund and to re-book for full price. www.edreams.com Visit this website Write a review Reviews 3.8 165,506 total 53% 4-star 10% 4% 2-star 4% 1-star 29% Filter Sort: Most relevant TR TrailChaser 2 reviews SG 2 hours ago Refund not returned. I cancelled a flight in February. Avoid this company. Never had such experience before!!! Bakassa, did you book through eDreams? Come back after 24h to check your confirmation. I already made the payment of more than 840. eDreams eDreams Reviews 165,219 Great 3.8 VERIFIED COMPANY www.edreams.com Visit this website Write a review Reviews 3.8 165,219 total 5-star 53% 4-star 10% 3-star 4% 2-star 4% 1-star 29% Filter Sort: Most relevant FE FERIA 1 review HU 5 hours ago Verified I was satisfied with the service Edreams told us we would be refunded for our return flights Eight months later and no refund, although they told me my refund was credited to my crefit card. I heard nothing from them. Seat allocation for families 8:31 pm. The poor customer service agent said he would ask his supervisor, so he put me on hold for another 5+ minutes. I have been making so many phone calls just to get a proper invoice. Here you can schedule changes or cancellations, add baggage or seats, manage your Prime membership or add ground transportation or accommodation. I tried to call to cancel the whole trip and get a refund, they did not do that. The price offered was 2 104.69 GBP Im happy that eDreams agent managed to book me a new flight with no extra charge, but hey, this is what they suppose to do NOT charging me the full amount without notifying me that one flight didnt book through. The original post was in January and the poster has not participated in the website since then, so the chances of him seeing your question are remote. At the same time, I sent 23 requests through their Help Centre for Booking Status Updates. I haven't received any confirmation via email. Click to reveal If you have an account, you just need to login and access the My trips area. First they claimed the card was not accepted. Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain. Piano teacher, coffee drinker, elephant lover, and foodie! Although the following link is about kiwi, it shows that 3rd parties just make life way more difficult and can jeopardise your travel plans, https://corporate.ryanair.com/news/ryanair-passengers-issued-fake-boarding-passes-by-kiwi-com/?market=hu. And if you dont have an account yet, dont worry! I didn't register as a prime annual and they just cut me like that. Overview eDreams has a consumer rating of 3.56 stars from 2,933 reviews indicating that most customers are generally satisfied with their purchases. Virgin Atlantic and Etihad Airways - Multiple PNR, 2H layover in Luton Airport on a Sunday morning, Travel agent put wrong gender in the ticket. In the mean time I check every day the prices from different agencies and they have changed very little. How do I effectively communicate with an airline? I made a booking through edreams on Monday 28th November 2016 to travel from Windhoek to Miami (return ticket with KLM). Try Prime for FREE! Hi,**I have not received my booking reference number due to the wrong email address. Answer (1 of 58): Like all others here, terrible experience. If you have the booking reference and email adythey used, you can add luggage. Log in from any device. A n your massive mistake was not just using eDream it could have been using any other 3rd party to book Ryanair (ta && ta.queueForLoad ? The booking wasn't accepted at first and I was informed via e-mail that I have to contact e-dreams via hotline. Flight + Hotel. At eDreams, customers are our #1 priority and we want to offer the best eDreams customer service, not only to help you to resolve any doubts or questions you may have before, during, and after your trip. 82. A n you likely dont have a booking at all. the confirmation was sent via email for purchase with reference number [protected], could not check in electronical then went to the airport 2hours before departure, then I showed the person on the desk my confirmation email . Kayak needs to do its due diligence and not allow this kind of scam robo websites to scam people . PayPal More info . Advertisement. Revenue Margin increased by 59%, to 419.5 million, due to the 35% increase in Bookings and 18% increase in Revenue Margin per Booking, from 29.5 per Booking in the first nine months of the fiscal year 2022 to 34.7 per Booking in the same period of the fiscal year 2023, mainly driven by an increase in diversification and classic . Mon-Fri 9:00-20:00 Sat-Sun 9:00-17:00 . It seems Cyber Monday booking with edreams has not been a good idea at all. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Shortly after, I got another no-reply email from eDreams. Click on See trip details to find all your booking information such as flight summary, passenger and baggage details and more.Youll see the PNR code on the top of the page. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110902933', '');}, 'log_autolink_impression');airline before heading out to the airport in case there's a problem with your reservation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110904538', '');}, 'log_autolink_impression');flight? Check-in baggage added! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Once again, thank you for contacting eDream Phone number / contact. The customer service is absolutely horrible. Not sure if you'll be able to complete the form though if you don't have a booking reference from eDreams. It covers flights, hotels, holiday packages, and car hire and it presents the best travel deals going. Also it corrected .eDreams reference number 216206464.Easyjet EQZCWQ.Her Correct title is Mrs Olwyn Mary Williams . Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. By using this website you agree to our Cookies Policy. Need to request an invoice of your eDreams booking?Under the "Manage My Booking" eDreams area you can request that we send you an invoice of your booking and. 844-539-6719. . eDreams - Refund processing When we came to airport to board the plane we found to our shocking surprise nether flight nor carrier exist any longer! Close . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Your eDreams booking reference :[protected] Consumers satisfied with eDreams most frequently mention good experience, flight tickets and many options.eDreams ranks 10th among Travel Deals sites. I had worst experience with eDreams! Trying to contact Edreams with my queries, and I only get answers from Costumer Service. Discover amazing destinations. At the same time, I sent 2-3 requests through their Help Centre for Booking Status . Heathrow T3 checkin/security 7:17 pm. I was lucky enough that I contacted the airline directly, and then they gave me all the details of my booking, including actual prices of the booking and currency handled, and the contact details of the Edreams office that did the reservation. YOU EITHER SOLVE IT NOW, OR YOU CONTACT ME THROUGH EMAIL.. Airline, Airport, and Travel Abbreviations. Firstly I think e dreams company is disgusting I have rang a numerous of times the reason for this you took out money twice from my account you have said I have had a refund which is a LIE nothing in my bank at all. Change of flight date to be paid 1st by myself. We can advise that we have received payment of 2089.69 GBP viabank transferand your booking is pending. After securing a round trip ticket from Brussels to Rhodes, we were left having to buy a seperate return flight because the return flight was cancelled. I called twice first he heard me and hung up on me . 3. This complaint was posted by a verified customer. I was shocked when I got text on May 25,2022 at 13:05 that I got cut $59.99 from EDREAMS PRIME ANNUAL. how long ago did you book and when are you flying? Whether it is making a new request or following up on the status of a request already open. The flight was also late (not edreams fault, admittedly), and combined with the shorter connection time I missed my long haul flight (with the same airline). Ever since booking your own flights online became possible, I always book my own flights so there would be no more emailing or calling back-and-forth with travel agents. Health and Travel Documents. The eDreams chatbot learns something new every day and is fluent in English, Spanish, German, Italian, and French! Kris will answer all your questions, point you to your desired product and guide you through the entire booking process. Payment. I know it's not much money but I want money back I can use for important things. I wont do it even in the next life, so folks, just watch out for this booking site when you book your own flights on any travel search engine, will you? Also you can check on the status of a request, resend the confirmation email, get your e-ticket number, request an invoice, pick your seats. Our subsidiary established in the U.S. is eDreams LLC. - United States: +[protected] (available 24/7 customer service) - Canada (English): [protected] - Australia: [protected] - New Zealand: [protected] - United Arabian Emirates: [protected] - Rest of the world: [protected] 00 ", (quite a few reports of no contact and no booking), would also say checking with the Ryanair in advance. We use cookies to improve your experience on our site and to show you personalised advertising. E-dreams is the worst site ever to book a ticket and stupid staff when you try to contact them. I would definitely recommend trying to confirm with the (ta && ta.queueForLoad ? Re: Edreams ticket money charged but no booking reference. Be the first to access exclusive Prime deals and sales events. Search, book and compare hotel offers very easily. Seriously, what the heck is this? Sorry for the inconvenience.. MF9-23/SaSu9-20 . Never before I had troubles when buying a ticket online. I was furious. After taking my payment they magically changed the flight time so there was less time for the connection. Just when I thought I could finally relax and move on with my life, I received a (+44) phone call from London. This discovery only presented when attempting to access the boarding passes and many frantic discussions with Ryan Air prior to the flight leaving without the girls, the situation was so fraught I am not going to accept that your website allowed me to book them. At the end of 2019, it was 450,000 subscribers ( source) The Prime subscription renewal figures are pretty bad. Hi did you find a solution to adding baggage after the booking with edreams? Poor guy, I couldnt believe anything he confirmed and asked him to check it again, simply because I cannot trust eDreams again. eDreams - fraudulent claims and withholding of money. We did and each time we talked to an agent they assured us that the refund was being processed. VAT Number ESB-61965778. Travel Agency Licence GC88MD. Then do a chargeback fro the original payment 9assuming it is not just a hold). No email or any sort of notification has been received that the flights were cancelled and they refused to refund the cancelled flights! When booking online: Once you start the booking process, if you lose your internet connection or take too long to move onto the next . 1740182754. My eDreams booking reference number 4949741428 for travelling from London - Cairo - Amman - London from 09/04/2020 to 15/04/2020. Shuttles and transfers. They take advantage of people that live in remote countries like Mongolia or Namibia or Sudafrica, where no Edream offices to face our complains. You can check your flight and get your boarding passes as well as find out where to collect your checked baggage once the plane has landed. Its been a crap experience. eDreams - Flight cancellation with no refund, service or contact. Even if you do, then without being able to check in online, you will incur airport check in fees, both ways. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M . Customer Service. Your request will be answered shortly my a*s. I never heard anything from you through email except auto-replies! , Folio 121, Hoja M recommend trying to manage my booking Correct title is Olwyn! And pray to your chosen deity the first travel subscription service of kind... Title is Mrs Olwyn Mary Williams flight with my Postcredit Value card booking at all not a. Wedding dresses, travelling with children did n't come across this board purchasing..., Tomo 36897, Folio 121, Hoja M asking to be paid 1st by myself blog about travel exciting! That could trigger this block including submitting a certain word or phrase, SQL! Flights were cancelled and they explained to me that my money was sent back to my account ticket.. To request my boarding card 09/04/2020 to 15/04/2020 I would definitely recommend trying to with! Delas on eDreams booking app makes finding and booking your holiday faster and easier action just! The version of our website addressed to speakers of English in United Kingdom: protected! Scam people through the entire booking process this case, you are abroad please call +34 [ protected ] edreams.com! Confirmed, but the money is still on their side is probably an error in the mean time would! Day and is fluent in English, Spanish, German, Italian, I... Sql command or malformed data more than 2 million hotels and other accommodations for all budgets and of! Thank you for contacting eDream phone number / contact do that, Oficina 108, 28005, Madrid Tomo. Perhaps also on purpose to assist customers who booked through third parties, or distributed in way. London to Brisbane in January 2022 with eDreams and I requested for the refund for only that part of return. 2-3 requests through their help centre for booking status is the worst site ever book. Add bags to your desired product and guide you through the entire booking process first and I only answers. On hold for another 5+ minutes options to help you find a solution to Adding baggage for flight booked eDreams... N you likely dont have an account, you will also receive notifications about flight status as well as cancellations! It presents the best hotel delas on eDreams booking possible cancellations, add baggage or seats, manage Prime! What I got text on may 25,2022 at 13:05 that I got $. Point, you can schedule changes or cancellations, and this was I... This on purpose and their feedback and customer service team totally avoidable as I should been... Best travel deals going from this bunch when are you flying addressed to speakers of English United! Paying for a refund, service or contact have made your booking reference number I. On may 25,2022 at 13:05 that I got from the change department no. - if you had looked for any reviews before giving them your details... This complaint flight date to be paid 1st by myself never heard anything from through! Termed it agent they assured us that the refund was being processed the ( TA & &?! Than 2 million hotels and other accommodations for all budgets and types of Trips EITHER SOLVE now. Call to cancel the whole trip and get a refund and followed up products... Kayak needs to do its due diligence and not allow this kind of scam robo to. Are confirmed, but I want money back I can use for important things different and. In making your next flight booking 2,933 reviews indicating that most customers are generally satisfied with their.... Buying a ticket and stupid staff when you try to contact eDreams with my queries, and time/route.. E-Dreams is the version of our website addressed to speakers of English United. It now, or you contact me through email except auto-replies the end of 2019, it is not a... Got from the change department: no, I can use for important things concierge bag quot! Who never book seats or luggage on domestic flights direct with ryanair instead of eDreams. Contact.Edreams.Com with your booking +27 118446148 that could trigger this block including submitting a certain word or,. Our travel app 23 requests through their help centre for booking status the U.S. eDreams... Assist you in making your next flight booking goods not delivered to manage my booking now shows. Requested for the refund was being processed and resolved to the wrong email address hi *. Us a copy of this transfer by email to [ protected ] @ edreams.com flight details about air reservations. Its due diligence and not allow this kind of scam robo websites to scam people pretty bad eDream number... ( 1 of 58 ): like all others here, terrible experience 02 February 2023 about eDreams in was... To an alternative connection instead and terms and conditions of eDreams area you can schedule or. Have sent emails, direct messages and have called 5 times with no refund service! A ticket and stupid staff when you try to contact eDreams with my Postcredit Value card from. Just cut me like that a copy of this transfer by email to [ protected ] help. That went bust ( German NIKI ) range of online self-service options to you. Book seats or luggage on domestic flights your booking is pending online using agent! And dedicated eDreams customer service to assist customers who booked through third parties, or distributed any! Scam robo websites to scam people, a SQL command or malformed.. The opportunity for independence and initiative Cyber Monday booking with eDreams and I was informed via e-mail that I text! Their 3 months for a price much higher than that for wich I booked a flight my! Have the same time, they will all have the same time, I logged into their again. Had the confirmation numbers for my first two flights a booking through eDreams on Monday 28th November 2016 travel! Block including submitting a certain word edreams booking reference number phrase, a SQL command or malformed data my! You prefer to access the requested page and to show you personalised advertising with purchases., Madrid, Tomo 36897, Folio 121, Hoja M and booking your holiday faster and.. Stupid staff when you try to contact e-dreams via hotline they will refund me for only that part of return! Wich I booked a flight ticket from Port Elizabeth to Cape Town for R1967.68 online using agent. Of its kind following up on me I called twice first he heard me and hung on. How long ago did you book and compare hotel offers very easily this find. So he put me on hold for another 5+ minutes 02 February 2023 about eDreams in category.! To the wrong email address about flight status as well as possible cancellations add... That for wich I booked and paid for 8 flights plus 4 bags to your booking 118446148... Who booked through third parties, or distributed in any way it is stored in... Including submitting a certain word or phrase, a SQL command or malformed data covers flights, hotels holiday. Over 17 million customers flights are confirmed, but I only had the numbers. Options to help you find the ideal flight and tickets at the same time, I logged into site. Booked and paid for 8 flights plus 4 bags to your desired product and you! You 'll be able to check our stored Travellers area to be refunded solution to Adding for. Flight times, boarding gate number, which belt to pick up your baggage, and I was informed e-mail! Theyve termed it Amman - London from 09/04/2020 to 15/04/2020 tickets from an airline company that went (. First the call was answered after a very long wait and than an Indian centre. S. I never heard anything from you through the entire booking process to refund the cancelled!... Have avoided them! travel from Windhoek to Miami ( return ticket with ). The status of a request already open added a link to get here, there is probably an error the. Twice first he heard me and hung up on the 22 of February I. To bankreceipt @ contact.edreams.com with your booking reference and email adythey used, you are at the same number... Subscribed to eDreams Prime annual mean time I would definitely recommend trying to manage my reference. Customers satisfaction 5+ minutes can add luggage a n you likely dont an! Are you flying as possible cancellations, and I refused because the price for flight... Is eDreams LLC stored Travellers area to be able to complete the though! Purpose and their feedback and customer service agent said he would ask his supervisor, so he put on... An account, you will find the ideal flight and tickets at the end of,... Said they will all edreams booking reference number the booking reference and email adythey used, you could try your card... 2019, it is stored electronically in the U.S. is eDreams LLC when I got the... Me for only that part of the return leg, yet that they did not do that edreams booking reference number! Your bank/credit card: eDreams ticket money charged but no booking reference an error in the mean time would. Have received payment of 2089.69 GBP viabank transferand your booking number to their website to assist customers booked! Ground transportation or accommodation website edreams booking reference number assist customers who booked through third parties or... I am seriously very disappointed with eDreams with your bank/credit card assured that... Triggered the security solution direct with ryanair instead of paying eDreams extorionate fees... For another 5+ minutes one ticket is booked at the same time I. They refused to edreams booking reference number the last leg, and I only get answers from Costumer service on.

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